Privacy Policy for ZodQR

ZodQR ("we," "us," or "our") is a QR code generation and management platform operated as a business based in Vietnam. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services. By accessing or using ZodQR, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Account Information

• Name (if provided)
• Email address
• Authentication data (including third-party login providers such as Google)

b. Usage & Analytics Data

When QR codes are scanned, we may collect:

• Timestamp of scan
• Approximate location (e.g., country/city level)
• Device and browser type
• Referrer data

c. User Content

• URLs and data embedded in QR codes
• Files uploaded to the platform

d. Cookies

We use cookies and similar technologies for:

• Authentication and session management
• Security purposes

2. How We Use Your Information

We use your information to:

• Provide and operate the ZodQR platform
• Generate and manage QR codes
• Deliver analytics and insights
• Authenticate users and secure accounts
• Process payments and manage subscriptions
• Improve performance, reliability, and user experience

We do not sell your personal data.

3. Legal Basis for Processing (GDPR)

For users in applicable jurisdictions, we process data based on:

• Contractual necessity – to provide our services
• Legitimate interests – improving and securing our platform
• Legal obligations – compliance with applicable laws

4. Data Storage and Security

• Your data is stored on secure infrastructure, including providers located in the EU and other regions.
• We use encryption and industry-standard security measures to protect your data.
• Access to data is restricted and monitored.

While we take reasonable steps to protect your data, no system is completely secure.

5. Third-Party Services

We rely on trusted third-party providers to operate our platform:

• Polar – payment processing
• Cloudflare – security, CDN, and analytics
• Hetzner – hosting infrastructure

These providers may process data on our behalf in accordance with their own privacy policies.

6. Data Sharing

We do not sell or rent your personal data.

We may share data only in the following cases:

• With service providers (as listed above)
• When required by law or legal process
• To protect the security, rights, or integrity of ZodQR and its users

7. Data Retention

• We retain your data only as long as necessary to provide our services.
• When you delete your account, all associated data (QR codes, analytics, files) is permanently deleted.
• Some limited data may be retained for legal or security purposes.

8. Your Rights

Depending on your jurisdiction (including GDPR and CCPA), you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Request data portability
• Object to or restrict certain processing

You can exercise these rights by contacting us.

9. Free vs Paid Features and Data Usage

• Free users receive basic analytics (e.g., total scan counts)
• Paid plans (Lite, Starter, Pro) include advanced analytics such as location, device, and time-based insights

Analytics data is processed solely to provide these features.

10. International Users

ZodQR is operated from Vietnam but serves users globally.

By using the platform, you acknowledge that your data may be transferred and processed in countries outside your own, including Vietnam and EU-based infrastructure.

11. Children’s Privacy

ZodQR is not intended for individuals under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect data from children.

12. Account Termination

We reserve the right to suspend or terminate accounts that violate our Terms of Service or applicable laws.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

If changes are significant, we will notify users via email or platform notifications. Continued use of the platform constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy, please contact:

Email: huongpham@mail.zodqr.com